ServiceTrade

Field service management for commercial service contractors

Best for: Commercial HVAC and mechanical contractors that run recurring service agreements, inspections, and multi-site asset work

Positioning

ServiceTrade positions as a field service management platform purpose-built for commercial fire protection and mechanical contractors, including commercial HVAC. It emphasizes service agreements, asset-level service history, inspection-to-repair workflows, and customer-facing portals aimed at facility and commercial accounts rather than residential home service.

Key features

  • Dispatch and scheduling for commercial service work
  • Service agreements and recurring maintenance workflows
  • Asset and equipment service history by location
  • Inspection and deficiency tracking oriented to commercial compliance work
  • Mobile tools for technicians
  • Customer portal and digital proposals / service reporting

Pros

  • Commercial-first positioning (vs residential-heavy FSM peers)
  • Strong fit language around agreements, assets, and inspection follow-up
  • Useful evaluation candidate when facility managers and multi-site accounts are the buyer

Cons / watch-outs

  • Not aimed at residential-only HVAC shops — compare residential platforms if that is your mix
  • Confirm how well quoting, inventory, and accounting integrations match your stack
  • Pricing and packages — check vendor

Pricing

Check vendor — ServiceTrade pricing is typically quoted; confirm current plans and modules directly.