ServiceTrade
Field service management for commercial service contractors
Positioning
ServiceTrade positions as a field service management platform purpose-built for commercial fire protection and mechanical contractors, including commercial HVAC. It emphasizes service agreements, asset-level service history, inspection-to-repair workflows, and customer-facing portals aimed at facility and commercial accounts rather than residential home service.
Key features
- Dispatch and scheduling for commercial service work
- Service agreements and recurring maintenance workflows
- Asset and equipment service history by location
- Inspection and deficiency tracking oriented to commercial compliance work
- Mobile tools for technicians
- Customer portal and digital proposals / service reporting
Pros
- Commercial-first positioning (vs residential-heavy FSM peers)
- Strong fit language around agreements, assets, and inspection follow-up
- Useful evaluation candidate when facility managers and multi-site accounts are the buyer
Cons / watch-outs
- Not aimed at residential-only HVAC shops — compare residential platforms if that is your mix
- Confirm how well quoting, inventory, and accounting integrations match your stack
- Pricing and packages — check vendor
Pricing
Check vendor — ServiceTrade pricing is typically quoted; confirm current plans and modules directly.