Fergus

Job management software built for trades, including HVAC and refrigeration

Best for: HVAC and refrigeration shops that want tradie-first quoting, scheduling, job costing, and supplier integrations — especially teams evaluating outside heavy US enterprise FSM suites
All-in-one FSMDispatch & SchedulingCRMInvoicing & PaymentsMobile Technician AppsHVAC Estimating Software

Positioning

Fergus positions as cloud job and field service management purpose-built for trades (HVAC, electrical, plumbing, building, and related). Public HVAC materials emphasize quoting with live supplier pricing, drag-and-drop scheduling, job cards for field techs, compliance documentation on jobs, real-time job costing, invoicing and on-site payments (Fergus Pay), plus accounting and 100+ trade supplier integrations. The product story stresses simpler day-one adoption versus complex enterprise platforms.

Key features

  • Lead capture through quote, schedule, job, and invoice in one flow
  • Drag-and-drop scheduling calendar with recurring maintenance contracts
  • Estimating with material costs from supplier integrations
  • Mobile job cards: site notes, customer history, photos, compliance checklists
  • Real-time job costing and profitability visibility
  • Invoicing, payment reminders, and Fergus Pay for on-site or invoice payments
  • Accounting sync plus trade supplier invoice matching (vendor cites 100+ suppliers)
  • Zapier and related workflow connections for broader app glue

Pros

  • Trades-first positioning with explicit HVAC / refrigeration industry pages
  • Strong public focus on supplier integrations and job-level cost accuracy
  • Simpler alternative narrative versus heavy enterprise FSM for mid-size crews

Cons / watch-outs

  • Geographic fit — confirm product availability, suppliers, and support for your country (strong public presence in NZ / AU / UK markets)
  • May lack US residential-HVAC extras some competitors emphasize (marketing suites, built-in VoIP) — verify against your stack
  • Pricing plans and seat models — check vendor

Pricing

Check vendor — Fergus publishes plan tiers (e.g. Essentials / Pro style packaging on their site); confirm current per-user pricing, trial terms, and regional availability directly.